ABOUT KAUSHIK KALATHIYA
Kaushik Kalathiya
Technical Support Specialist | WordPress Specialist
Surat, Gujarat, India
8+ Years of Technical Support, Development & Troubleshooting
I am a Technical Support Specialist and WordPress Developer with around 8 years of experience providing technical support, troubleshooting, and developing WordPress and WooCommerce websites. I specialize in diagnosing and resolving complex website issues, including plugin and theme conflicts, performance bottlenecks, security vulnerabilities, server-related problems, and API integration challenges.
My technical expertise includes WordPress, WooCommerce, PHP, MySQL, JavaScript, HTML, CSS, Custom Post Types, Advanced Custom Fields (ACF), REST APIs, and third-party integrations. I have extensive experience with custom theme and plugin development, website migrations, performance optimization, SEO best practices, and maintaining secure, scalable, and high-performing websites.
I am skilled at investigating technical issues, identifying root causes, and delivering reliable solutions while minimizing downtime. I enjoy working closely with customers, clients, and cross-functional teams to provide timely support, clear communication, and an excellent user experience. My focus is on ensuring website stability, resolving issues efficiently, and helping users achieve the best possible outcomes with their WordPress websites.
Professional Work History
Senior WordPress Developer
praxis — Shopify Platinum Partner
Surat, India
Providing senior-level WordPress theme customization, performance engineering, e-commerce integrations, and technical support.
Narola Infotech
8 Years Total Tenure • Surat, Gujarat, India
Principal Software Engineer
Jul 2022 – Dec 2025 • 3 yrs 6 mosLed architectural decisions for client WordPress applications, resolved high-priority technical issues, and mentored engineering teams.
Senior Consultant
Jul 2021 – Jun 2022 • 1 yrConsulted on complex WooCommerce integrations, database query optimizations, and plugin conflict resolutions.
Senior Software Engineer
Jul 2019 – Jun 2021 • 2 yrsDeveloped custom themes, ACF Pro Flexible Content layouts, and REST API webhooks for international clients.
Software Engineer
Jul 2018 – Jun 2019 • 1 yrBuilt responsive frontend interfaces and custom WordPress post type structures.
Trainee Software Engineer
Jan 2018 – Jun 2018 • 6 mosMastered WordPress core standards, PHP OOP fundamentals, and MySQL database administration.
Education & Degrees
Uka Tarsadia University
2015 – 2017Master of Computer Applications (MCA)
Computer Science and Information Technology
Veer Narmad South Gujarat University
2012 – 2015Bachelor's Degree Education
Surat, Gujarat, India
Licenses & Certifications
Advanced WordPress Debugging Certificate
Issuer: VTC Learn
ID: VTC-vwp-warn-cert-1184-4720
Development, Build, Test, & Deployment
Issuer: VTC Learn
ID: VTC-vwp-learn-cert-1248-4720
PHP & MySQL Architecture Certificate
WP VIP Learn Certificate
Enterprise Development Certificate
WP VIP Learn Certificate
Certificate of Completion in Big Data 101
Big Data University
Certificate of Completion in Data Science 101
Big Data University
Technical Capabilities
Comprehensive WordPress engineering, custom plugin development, performance tuning, and technical support.
Custom Theme Development
Pixel-perfect, performance-optimized custom themes built from scratch to match your specific design requirements.
ACF Integration
Expert-level ACF Flexible Content integration, providing clients with modular editing experiences.
Performance & SEO
Auditing and optimizing slow WordPress sites. Implementing caching, image compression, and Core Web Vitals fixes.
Custom Plugin Development
Creating custom plugins to extend WordPress functionality and meet specific client needs.
SCF Integration
Expert in Secure/Structured Custom Fields (SCF) for Flexible Content integration, providing clients with modular editing experiences.
Customization
Tailoring WordPress sites to meet specific client requirements and branding guidelines.
WooCommerce Development
Customizing checkout flows, product page layouts, payment gateways, and e-commerce store extensions.
Technical Support & Debugging
Diagnosing complex site issues, plugin/theme conflicts, security vulnerabilities, and server errors.
API & Webhook Integrations
Integrating third-party REST APIs, payment gateways, and external webhooks with custom WordPress hooks.
Ready to Work Together?
Let me put my 8+ years of technical support and WordPress engineering experience to work on your project.